POSITION
Every organization is a hierarchy of positions; each position is expected to perform a set of duties. In order to successfully carry out these duties, certain competencies are required. When we list down all the competencies required by the position and assign Required Competency Levels (RCL) we derive Position Competency Profile.

ASSESSMENT
Once we have the requirements of the positions identified, the next obvious step is to compare the job holders against these requirements. This process is called as Assessment. There are different techniques of assessment practiced such as Review, Tests, Simulations, Check lists, etc. The technique used is decided after consideration of organizational factors.

PERSON
After completion of assessments, each employee is rated on how well they demonstrate competencies required by their position. We can derive a Employee Competency Profile listing all employee competencies with their Current Competency Level (CCL).

GAP ANALYSIS
SMR's PAGE Framework allows you to identify competency gaps. With the competency gaps for individual employees, departments and divisions, we will be able to administer a Training Needs Analysis (TNA) exercise more accurately.

PROGRAMS
The completion of TNA exercise generates a list of programs that employees must attend to close their competency gaps. Each of these programs is carefully constructed in order to address one or two competencies and the level of competency it addresses.

EVALUATIONS
After the development programs are run, participants are evaluated to gauge competency gains from the program. Their increased competency levels and subsequent performance will be considered while performing return of investment calculations.

PERFORMANCE
After evaluations, the PAGE framework must be systematically repeated for the employee to become fully competent. The framework is consciously built with development of people in mind rather than for punishing them for incompetence. Thus, on continuous application and development SMR's PAGE framework results in improved individual and organisational performance.